AI crawler access · trustpilot.com
Does trustpilot.com block GPTBot and other AI crawlers?
GPTBot: partially blockedAs of 2026-10-01, the robots.txt of trustpilot.com blocks 20 of 29 AI crawlers on the home page and partially blocks 9 more: GPTBot is partially blocked, ClaudeBot is partially blocked and PerplexityBot is partially blocked.
- Policy: Blocks some AI search (At least one AI search or assistant crawler blocked)
- AI search access: 35% of the AI search and assistant crawlers we track may fetch the home page (these decide whether AI answers can cite the site).
- robots.txt: found at
https://trustpilot.com/robots.txt - llms.txt: no
- Content-Signal: none
- Category: Other · popularity band: Tranco 101-500
- Last checked: (daily)
All 29 AI crawlers on trustpilot.com
Status for the home page (/) under trustpilot.com's robots.txt. Partially blocked = home page allowed, some paths disallowed.
| Crawler | Operator | robots.txt |
|---|---|---|
| Training crawlers | ||
| GPTBot | OpenAI | partial |
| ClaudeBot | Anthropic | partial |
| Google-Extended | partial | |
| Applebot-Extended | Apple | blocked |
| Meta-ExternalAgent | Meta | blocked |
| Amazonbot | Amazon | blocked |
| MistralAI-Training | Mistral | blocked |
| CCBot | Common Crawl | blocked |
| Bytespider | ByteDance | blocked |
| cohere-ai | Cohere | blocked |
| AI search crawlers | ||
| OAI-SearchBot | OpenAI | partial |
| Claude-SearchBot | Anthropic | partial |
| PerplexityBot | Perplexity | partial |
| Google-CloudVertexBot | blocked | |
| Applebot | Apple | partial |
| meta-webindexer | Meta | blocked |
| Amzn-SearchBot | Amazon | blocked |
| DuckAssistBot | DuckDuckGo | blocked |
| MistralAI-Index | Mistral | blocked |
| User-triggered fetch crawlers | ||
| ChatGPT-User | OpenAI | partial |
| Claude-User | Anthropic | partial |
| Perplexity-User | Perplexity | blocked |
| Google-GeminiNotebook | blocked | |
| Google-Agent | blocked | |
| meta-externalfetcher | Meta | blocked |
| Amzn-User | Amazon | blocked |
| MistralAI-User | Mistral | blocked |
| Ads review crawlers | ||
| OAI-AdsBot | OpenAI | blocked |
| meta-externalads | Meta | blocked |
Compared with other other sites in the index: 13.5% of them block GPTBot and 10.8% block ClaudeBot (n=260). Across all 853 readable sites: 17% block GPTBot. All other sites →
History
No change in the latest daily run. We re-check trustpilot.com every day; changes show up here and on the index page.
FAQ
- Does trustpilot.com block GPTBot?
- Partly. As of 2026-10-01, https://trustpilot.com/robots.txt allows GPTBot (OpenAI's AI training crawler) on the home page but disallows some paths.
- Does trustpilot.com block ClaudeBot?
- Partly. As of 2026-10-01, https://trustpilot.com/robots.txt allows ClaudeBot (Anthropic's AI training crawler) on the home page but disallows some paths.
- Does trustpilot.com block PerplexityBot?
- Partly. As of 2026-10-01, https://trustpilot.com/robots.txt allows PerplexityBot (Perplexity's AI search crawler) on the home page but disallows some paths.
- Can ChatGPT search (OAI-SearchBot) crawl trustpilot.com?
- Partly. As of 2026-10-01, https://trustpilot.com/robots.txt allows OAI-SearchBot (OpenAI's AI search crawler) on the home page but disallows some paths.
- Does trustpilot.com block Google-Extended (Gemini training)?
- Partly. As of 2026-10-01, https://trustpilot.com/robots.txt allows Google-Extended (Google's AI training crawler) on the home page but disallows some paths.
- Does trustpilot.com have an llms.txt file?
- No. As of 2026-10-01, trustpilot.com does not serve a plain-text /llms.txt file.
- How can I check trustpilot.com or my own site again?
- Use the free AI crawler checker at tools.yukai.uk/free/ai-crawler-checker (no sign-up). To check many sites and get alerts when rules change, use the AI Crawler Access Checker on Apify.
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