Terms of Service | TidyTools

These terms apply to the TidyTools website (tools.yukai.uk), its free endpoints and the TidyTools API when you buy credits directly from us. Tools bought through Apify or RapidAPI are also subject to those platforms' terms.

1. Who we are

TidyTools is run by an independent developer based in Taiwan. Contact: tidytools@yukai.uk.

2. The service

TidyTools provides web data tools that we build and operate ourselves: screenshots and PDFs, page-to-Markdown, link previews, SEO and AI-crawler audits, company, contact and domain data, email validation, app store data, OCR, image tools and audio transcription. Each call is processed by our own servers. Credits can only be used on TidyTools; they do not give access to any third-party API.

3. Credits and payment

Credits are sold in prepaid packs listed on the pricing page. The credit cost of each endpoint is listed there.
Our merchant of record, named at checkout, processes the payment and issues the invoice, and is responsible for sales tax or VAT. Its own terms apply to the payment.
Credits are added after the payment is confirmed. Only successful calls use credits.
Credits are not money: they cannot be transferred, resold, or withdrawn as cash, and they do not expire while the service operates.
We may change the credit cost of an endpoint. Increases are announced on the pricing page at least 14 days in advance; credits you already bought keep their value in credits.

4. Refunds

You can ask for a full refund within 14 days of purchase if you have not used any credits of that pack. We also refund credits used by a fault on our side. Write to tidytools@yukai.uk with your order number. After a refund or a payment dispute, the credits of that purchase are removed from your balance; a dispute suspends the account until it is resolved.

4a. Fixed CSV data packs

Data packs, when offered, are one-time purchases of the exact dated CSV snapshot and columns shown on the data-packs page. They do not add API credits or include future updates. A paid order grants a private download token only after payment confirmation. A refund or dispute revokes that download; the unused-credit refund rule above is for API credits, not downloaded files. For a data-pack refund request, email us with the order number.

5. API keys

Your API key is shown once after payment. Keep it secret: anyone with the key can use your credits. We store only a one-way hash of it. If a key is lost or leaked, write to us and we will replace it.

6. Acceptable use

Use the tools only for lawful purposes and only on data you are allowed to process. You are responsible for how you use the results, including personal data and the terms of the websites you query.
Do not use the service to attack, overload or break into systems, to send spam, or to get around rate limits or access controls (we do not solve CAPTCHAs).
Do not resell raw access to the API as your own API without our written agreement.
Do not use our AI features to create or describe sexual or other not-safe-for-work content. The full rules are in the Acceptable Use Policy, which is part of these terms.

We may suspend a key that breaks these rules or threatens the service; unused credits of a key suspended without breach of these terms are refunded.

7. Availability and results

We work to keep the service available and accurate, but it is provided "as is": websites change, block requests or go offline, and data from public sources can be incomplete or out of date. We do not guarantee uninterrupted availability or that results fit a particular purpose.

8. Liability

To the extent permitted by law, our total liability for any claim about the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses. Nothing in these terms limits rights you have as a consumer under mandatory law.

9. Changes and termination

We may update these terms; the date above shows the latest version, and material changes are announced on this site at least 14 days ahead. You can stop using the service at any time. If we shut the service down, we refund unused credits of purchases made in the previous 12 months.

10. Law

These terms are governed by the laws of Taiwan (Republic of China), without prejudice to mandatory consumer protection in your country.