Companies hiring customer success and support staff in Japan
As of 2026-10-02, 152 companies have 387 open customer success & support roles in Japan on their own career sites in our index. The most active: Amat (76), Rakuten (18) and Cisco (14).
Companies with the most open customer success & support roles in Japan
| # | Company | Website | Open roles | ATS | Example role |
|---|---|---|---|---|---|
| 1 | Amat | – | 76 | Workday | Mgr, Process Support Engineer |
| 2 | Rakuten | – | 18 | Workday | CX (Customer Experience) Improvement Specialist, Rakuten Mobile - Quality Management Department (QMD) |
| 3 | Cisco | – | 14 | Workday | Customer Delivery Architect - SP Tech |
| 4 | Salesforce | – | 11 | Workday | Customer Success Manager , Associate/Senior Associate (Technical) |
| 5 | Datadog | – | 10 | Greenhouse | Customer Success Associate |
| 6 | Astrazeneca | – | 8 | Workday | 【Alexion Japan】Manager, Medical Customer Care, Rare Haematology & Rare Nephrology Business Unit(血液疾患・全国) |
| 7 | Kla | – | 8 | Workday | Customer Support Engineer |
| 8 | Box | – | 7 | Greenhouse | Associate Technical Support Engineer |
| 9 | Autodesk | – | 6 | Workday | Principal Implementation Consultant (Manufacturing) |
| 10 | Maersk | – | 6 | Workday | Customer Experience Consultant |
| 11 | Paloaltonetworks | – | 6 | Workday | Staff Technical Support Engineer, Threat |
| 12 | Newperkinelmer | – | 5 | Workday | Customer Service Engineer (Japan based) |
| 13 | Statestreet | – | 5 | Workday | Client Services, AVP |
| 14 | Agoda | – | 4 | Greenhouse | Account Onboarding Specialist - Tokyo, Japan (6 Month Contract) |
| 15 | Analogdevices | – | 4 | Workday | Representative, Customer Service |
| 16 | Kyndryl | – | 4 | Workday | Associate Director - Customer Technology Advisor, Security |
| 17 | Medtronic | – | 4 | Workday | Customer Service Spec |
| 18 | Notion | – | 4 | Ashby | Outcomes Architect Manager, Tokyo (Customer Success) |
| 19 | Richemont | – | 4 | Workday | Van Cleef & Arpels Client Relations Center Assistant Manager |
| 20 | Third Bridge | – | 4 | Greenhouse | Associate, Client Services - Japanese Speaker - 2026 Start |
| 21 | TowardJobs | – | 4 | Lever | Customer Service Representative (Part Time) |
| 22 | Bbh | – | 3 | Workday | Sr. Client Service Representative_Account/Billing Team |
| 23 | Invesco | – | 3 | Workday | VP - Director, Client Relations (Equity) |
| 24 | Jj | – | 3 | Workday | [Quality] Customer Quality Supervisor (Surgical Vision) |
| 25 | Manulife | – | 3 | Workday | お客様サービス部収納グループスタッフ(復活担当)/Customer Service Dept. Billing & Collection Group, staff |
| 26 | Ncr | – | 3 | Workday | Senior Technical Implementation Specialist |
| 27 | O9solutions | – | 3 | Workday | Manager, Client Success |
| 28 | Zoom | – | 3 | Workday | Workplace Coordinator, Customer Engagement |
| 29 | AlphaSights | – | 2 | Greenhouse | Associate, Client Service, Japanese Speaker, 2026 |
| 30 | Anaplan | – | 2 | Greenhouse | Customer Success Specialist |
| 31 | Anthropic | – | 2 | Greenhouse | Customer Success Manager |
| 32 | Arrow | – | 2 | Workday | Customer Support Associate |
| 33 | Asana | – | 2 | Greenhouse | Customer Success Manager - Named Accounts |
| 34 | Braze | – | 2 | Greenhouse | Senior Customer Success Manager |
| 35 | Broadridge | – | 2 | Workday | Technical Client Services Manager |
| 36 | Cato Networks | – | 2 | Greenhouse | Product Support Engineer T2, Japan |
| 37 | Channel Corp | – | 2 | Lever | アカウントマネジメント_オンボーディング&リテンション(Account Management_Onboarding & Retention) |
| 38 | Citi | – | 2 | Workday | Officer, Customer Service Analyst, Operations |
| 39 | Cnx | – | 2 | Workday | Specialist, Customer Acquisition |
| 40 | Costar | – | 2 | Workday | Product Support Associate, STR - Tokyo |
| 41 | Episode Six | – | 2 | Greenhouse | Application Support Engineer |
| 42 | Episode Six US | – | 2 | Greenhouse | Application Support Engineer |
| 43 | Extreme Networks | – | 2 | Lever | Sr. Technical Support Engineer (JTAC) |
| 44 | Genpact | – | 2 | Workday | Associate - Customer Care - Voice 5A |
| 45 | Guidepoint | – | 2 | Greenhouse | Client Service Associate (クライアントサービス・アソシエイト) |
| 46 | Hpe | – | 2 | Workday | Service Manager-Customer Service |
| 47 | Nb | – | 2 | Workday | Client Service & Reporting Advisor |
| 48 | Nttglobaldatacenters | – | 2 | Workday | Senior Client Success Specialist |
| 49 | Ptc | – | 2 | Workday | ALM Technical Support Engineer |
| 50 | Rakuten | – | 2 | Workday | Forward Deployment Engineer -Cloud Enterprise US Section, Cloud Customer Success Dep (RS Cloud Div) |
Top 50 of 152 companies by open roles.
Applicant tracking systems these companies use
Workday (278), Greenhouse (73), Ashby (21), Lever (15)
Other roles in Japan
- Salespeople 1,323
- Engineers and manufacturing staff 701
- Operations and administrative staff 510
- Marketers 317
- Data scientists and AI engineers 311
- Finance and accounting staff 259
- Consultants 221
- Software engineers 187
- Data engineers and analysts 182
- Project and program managers 164
- HR and recruiting staff 160
- Healthcare professionals 155
- Logistics and warehouse staff 139
- Legal and compliance staff 128
- Retail and hospitality staff 111
- Product managers 88
- Designers 61
- DevOps and cloud engineers 56
- Security engineers 56
- Tradespeople 40
- QA and test engineers 37
- Teachers and trainers 21
- IT specialists 17
Customer success and support staff in other countries
- United States 11,371
- Canada 1,161
- United Kingdom 1,055
- India 980
- Philippines 522
- Germany 468
- Australia 380
- Singapore 316
- Mexico 295
- Malaysia 286
- China 284
- Spain 219
- Poland 203
- France 184
- Netherlands 168
- Brazil 165
- Taiwan 145
- South Korea 144
- Colombia 135
- Ireland 132
- Hong Kong SAR China 118
- Hungary 95
- Italy 92
- Portugal 86
Companies hiring customer success and support staff worldwide →
FAQ
- Which companies are hiring customer success and support staff in Japan?
- As of 2026-10-02, the companies with the most open customer success & support roles in Japan in our index are Amat (76), Rakuten (18) and Cisco (14). 152 companies have at least one.
- How many customer success & support jobs are open in Japan?
- 387 open roles at 152 companies on 2026-10-02, each opening counted once.
- How is this list made?
- Every day TidyTools reads the public job boards of about 18,029 companies on 16 applicant tracking systems (Greenhouse, Lever, Ashby, Workday and others) and counts each open role once. The role family comes from the job title; the country from the ATS or the location text. Companies that hire through other systems are not included.
- Can I get the full list as data?
- Yes. The Career Site Jobs Actor on Apify and the Career Site Jobs API on RapidAPI return every open job of the companies you name, straight from their career sites, as JSON or CSV.