Technology category
Most popular Live chat / support technologies
As of 2026-10-02, 221 of the 7,859 popular websites we analysed (2.8%) use at least one detected Live chat / support technology. Most used: Intercom (51 sites, 0.6%), Qualified (47 sites, 0.6%) and Zendesk (29 sites, 0.4%).
Live chat / support ranking (17 technologies)
| # | Technology | Sites | Share of sites | Most popular site |
|---|---|---|---|---|
| 1 | Intercom | 51 | 0.6% | elegantthemes.com |
| 2 | Qualified | 47 | 0.6% | prnewswire.com |
| 3 | Zendesk | 29 | 0.4% | name.com |
| 4 | LiveChat | 23 | 0.3% | livechatinc.com |
| 5 | JivoChat | 10 | 0.1% | sweb.ru |
| 6 | Gladly | 9 | 0.1% | wired.com |
| 7 | Zoho SalesIQ | 9 | 0.1% | loxonecloud.com |
| 8 | Help Scout | 8 | 0.1% | porkbun.com |
| 9 | Tawk.to | 8 | 0.1% | fastpanel.direct |
| 10 | Ada | 7 | <0.1% | constellix.com |
| 11 | Crisp | 7 | <0.1% | nameshift.com |
| 12 | Tidio | 5 | <0.1% | traffmonetizer.com |
| 13 | Drift | 3 | <0.1% | travelaudience.com |
| 14 | Olark | 3 | <0.1% | illuminateed.com |
| 15 | Front Chat | 2 | <0.1% | betterstackdata.com |
| 16 | Chatwoot | 1 | <0.1% | hawkhost.com |
| 17 | Freshworks | 1 | <0.1% | tes.com |
Live chat / support comparisons
FAQ
- What is the most popular Live chat / support technology?
- Intercom, detected on 51 of 7,859 popular websites (0.6%) on 2026-10-02.
- How many websites use a Live chat / support technology?
- As of 2026-10-02, 221 of the 7,859 popular websites we analysed (2.8%) use at least one detected Live chat / support technology. Most used: Intercom (51 sites, 0.6%), Qualified (47 sites, 0.6%) and Zendesk (29 sites, 0.4%).
- Which Live chat / support technologies can I compare?
- Intercom vs Qualified: each comparison page shows adoption overall, by sector, by top-level domain and among the most popular sites.
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